At AFN, we can truly become a partner to your organization. This allows us to collaboratively identify solutions that meet your specific shipping needs.
Team Approach
When you partner with AFN, you’ll work with a team of experienced industry professionals. This ensures that you’ll have several individuals who can act as your point of contact, and who know your shipping requirements – inside and out.
Award-winning service and support
Our customers value our service so much, that we have been given several partnership awards from companies like Sears, Domtar Paper and Best Buy. We are also designated as a preferred carrier for several large retailers. This means that we have a great relationship with these companies and we can efficiently facilitate shipments to their warehouses.
Freight Tracking
We know how important your shipments are to you. That’s why AFN puts extra effort into tracking each and every shipment. We have an entire department dedicated to following each order, from pick up to delivery. That helps us catch delays and issues before they have a chance to affect your load. It’s this dedication to proactive monitoring that helps us keep our orders on time. Plus, we’re available by telephone 24/7/365 to oversee your shipments outside of normal business hours.
OS&D and Claims
Our service doesn’t stop at delivery. If your shipment isn’t perfect when it reaches its destination – we’ll help you make it right. Whether the truck has too much product, too little product or damaged items, AFN can help fix the issue right away. In fact, we have an in-house department to oversee overages, shortages and damages (OS&D) and claims. We’ll simplify these processes, so you won’t need to worry about a thing.
Retail Compliance
Retailer fines can add up quickly if your shipments don’t adhere to specific guidelines. Because each company is different, it can be challenging to remember each retailer’s requirements. We can help you keep track of retail fines and minimize future charges. We start by reviewing your past charges to see why your shipments aren’t meeting retail requirements. Then, AFN can work with you to develop a plan to update your processes to meet retail compliance standards.
After we’ve minimized the charges, we’ll monitor your shipments for future fines. We’ll analyze each charge for accuracy and dispute incorrect charges on your behalf. If necessary, we can help you revise your shipping methods to avoid future fines.
To learn more about how to get started working with AFN, call us at 866-LOAD-AFN (866-562-3236) or fill out a contact request form.
